Badge to Bugles

Delete your account

You can delete your Badge to Bugles account and synchronized practice data from the app or request deletion here if the app is no longer installed.

Fastest: delete inside the app

Sign in, open Account & Privacy, choose Delete account permanently, and confirm. An internet connection is required.

Request deletion without the app

Email us from the address used for your Badge to Bugles account.
Use the subject Badge to Bugles account deletion.
State that you want the account and synchronized practice data permanently deleted.

We may ask you to verify account ownership before deletion. Do not send your password, full payment-card details, Apple password, Google password, or one-time verification codes.

Email a deletion request

What deletion removes

Your Badge to Bugles account, sign-in credential hash, and synchronized practice progress.
Saved answers, notes, scores, mock-board activity, target department, and temporary grading records associated with the account.
First-party native purchase rows tied directly to the deleted account. We also request deletion of the associated RevenueCat customer record.

What can be retained

Apple, Google, Stripe, RevenueCat, and hosting providers may retain transaction, billing, backup, security, fraud-prevention, tax, dispute, or legally required records under their policies. Badge to Bugles may retain signed store-transfer security records containing internal source and destination account identifiers so a deleted or transferred store record cannot reclaim or duplicate access. Account deletion does not itself request a store refund.

Delete practice data but keep the account

In the app, open Progress → Reset practice progress. This deletes synchronized practice history while keeping your account and purchase/access records.